Contact

How can we help?

Email support@kiviolabs.com or use the form below. If your question is about an order, include the order number and the email used at checkout.

Product guidance

Tell us your dog's size, feeding routine and the kind of enrichment you are looking for. We can help you compare the Challenge Tumbler, Mystery Egg and complete systems.

Damaged or incorrect orders

Include clear photos of the product and packaging so we can review the issue. Return instructions will be provided if a return is required.

Partnerships and press

Use the same email address and include the topic in the subject line.